Join a high reputable multinational company - Global Business Services
Claims - Invoices - SAP - French Speaker
Sobre o nosso cliente
Our client is a worldwide expert in supply chain solutions and the European leader in automotive logistics.
Descrição
Responsabilities:
Analyze, control and validate disputed purchase invoices;
Carry out administrative follow-up until payment of the invoice by the responsible carrier;
Establish an activity report that summarizes key elements;
Participate in monitoring indicators (KPI) and/or statistics;
Receive, analyze, process customer/supplier claims;
Identify responsibilities and launch requests for expertise if applicable;
Ensure reception of telephone calls and emails;
Manage the transport of damaged vehicles transferred to a new client, if applicable;
Initiate and follow, if necessary, litigation procedures until the file is closed;
Identify and report events or malfunctions that need to be reported to management;
Draw up continuous improvement processes;
Record operations and update data in the tracking file.
Perfil ideal
Skills & Experience:
Bachelor's degree in a related field;
Languages: French mandatory (C1) and English (B2);
Experience in claims management would be a plus;
SAP knowledge would be a plus;
Good knowledge of Microsoft Office, with Excel in particular;
Have attention to detail and accuracy;
Have good verbal and written communication skills;
Enjoy problem solving and working with others and can work independently but collaboratively with others to accomplish a common goal;
Are autonomous and rigorous;
Have ability to manage deadlines and priorities;
Have ability for negotiation/argumentation;
Have ability for arbitrage and persuasion;
Have stress resistance capacity;
Vantagens
Hybrid working model (3 days at the office, 2 days Home Office)
A good opportunity for your professional growth.
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