Job DescriptionResponsibilitiesCoordinate and capture user feedback through testing, surveys, voice of the customer, etc. for applicable system (Workday)Configure, design, and solution system requests to address business requirementsParticipate and help drive the Digital HR product roadmap in part by building relationships with stakeholders to understand business needs and translate these into system and reporting requirementsRecommend system features and solutions considering priorities and tradeoffs, and driving alignment among stakeholdersDrive an employee-centric focus to provide the best experience, partner with technology, service delivery teams, global experience owners and corporate partners to ensure ease of understandingLead and partner with other resources to "tell the story" of the product and feature releases; contribute to the creation and distribution of messages through various communication channels to reach defined audiences to meet specific program objectives, and promote awareness of change by assisting in creating and implementing comprehensive communication plansPartner closely with the Business Technology (BT) organization to ensure that the business requirements are translated to the technical design, configuration and documentationDemonstrate foundational HR technology subject matter expertiseTroubleshoot and research solutions through technology communities and case managersEnsure required documentation and request tracking systems are up to dateCollaborate with IT to ensure all functional and technical specifications are in syncRequired Education, Experience, and SkillsMinimum Requirements:Minimum of a Bachelor's degree.At least 5 years in a HRIS role, working with Payroll and or HR Service Delivery, Workday, Service NowExperience with various HR systems (Workday, ADP, Celergo, ServiceNow)Experience with HCM, Reporting, IntegrationsExperience working independently and managing projectsExperience with SaaS implementation and maintenanceExcellent communication skills and ability to influence peers (within HR and cross-functionally)Required Experience and Skills:Data Analysis and reporting SkillsUnderstanding of HR operations, HRIS, change & release management, and experience with HR data.Excellent written and oral communication skills to interact with associates and managers.Experience working independently and managing projectsExperience with SaaS implementation and maintenancePreferred Education, Experience, and SkillsKnowledge of inbound and outbound EIB's using XSLT transformations and Cloud Connect integrations.Experience with data analysis, data integrations & data quality conceptsCommitment to and passion for excellence.Ability to collect information to understand challenges and underlying concerns, share ideas and help others calmly and collaboratively.Positive, team-oriented attitude with a focus on communication and information sharing.Problem-solving and learning mindset.Strong attention to detail.Ability to prioritize workload and provide timely follow-up and resolution.Ability to work in a fast-paced environment and embrace frequent change.
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