.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Title and SummarySr. Creative Desk Project Manager OverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally. Marketing Services is the team within D&S that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within D&S and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.As Creative Operations Supervisor, you must have a passion for managing production resource planning for marketing communications and ensuring optimal efficient management of the Creative Desk capability. You will have a creative flair, relish working in a fast-paced environment, and be able to manage multiple project deliverables. You will have solid people management and communication skills and have strong resourcing skills. A keen interest in identifying and implementing business improvement initiatives along with ensuring the smooth onboarding of new team members.RoleWorking closely with Creative Desk Project Managers and the Production leads to ensure end-to-end development and delivery of campaigns for assigned customers.Maintain rigorous adherence of the Creative Desk in their use of resource management and project management platforms, such as monday.Com, Salesforce, and Aprimo.Overall responsibility for the production of communications material on time and to budget by sound resource planning and management.Coordinating the resourcing of projects from initial stages through to delivery.Ensuring the stages of the project are met according to client and creative brief, budget, resource, and deadline deliverables.Monitoring current traffic processes and inputting ideas on how to improve current practices where required.Managing campaign resources and updating key stakeholders on requirements and supply.Manage vendors and any required SOWs and PO requirements