Sr Application Support

The candidate will provide application support within the Banking and Financing Services area of our client.Main Responsibilities:

Support the business in their IT needs and understand the business workflows and scenarios
Maintain proper coverage in their designated shift
Voluntarily pick up work and tasks as received over email, tickets, or in person
Provide business, team members, and other project/task partnering teams updates on the issue/task/project
Document and train other team members
Shadow other team members and seek to learn to improve day-to-day coverage of the platforms
Share knowledge within the team as well as document the issues/incidents for better follow-up
Improve day-to-day tasks by writing scripts and automating tasks that are procedure-oriented
Contribute towards better post-release checkouts
Understand the underlying issue and the associated patch fix/release and identify systemic issues
Availability to work during Holidays/Weekends as per pre-defined needs and on a rotational basis with the rest of the team

Requirements
Technical skills:

Basic knowledge and capabilities in scripting languages, network, Windows, and Linux environments (2 - Practice)
Good level of SQL (Sybase, Oracle, or Microsoft) – minimum 2 years of experience (2 - Practice)
Business knowledge: Candidate should be looking to build upon a solid knowledge base in Investment Banking and trade workflow from creation to accounting (1 - Notions)
ITIL understanding is also a plus (2 - Practice)
Knowledge of Unix (2 - Practice)

Soft skills:

Good level of English
Good relational qualities – Good communication
Accuracy, reactivity & proactivity, autonomy, and curiosity
Interest to learn the Business
Team spirit
Client focus

Job Type: Full-time
Salary: €1000.00 - €2000.00 per month
Benefits:

Meal Ticket
Health Insurance
Transportation Allowance

Working Hours:

Monday to Friday

Supplementary Compensation:

Thirteenth Salary
Christmas Bonus

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