col-wideJob Description:
Purpose& Overall Relevance for the Organisation:
Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.
Key Responsibilities:
Perform general administration within the HR Services team for all defined processes , tools and programmes and processes on a European and partially on a European and global level
Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services issues
Maintain system wide through SAP
Handle standard inquiries & support through ticket service or via phone (if required)
Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and works agreements.
Support and administer the digitalisation within HR Services
Administrating procurement, invoicing and financial processes and reporting incl. recharging if required
Support in the preparation of data and system audits and execute accordingly
Provide consistent information to employees on HR Services topics according to the process and knowledge data base
Contribute to continuous improvement of HR Services procedures, processes and systems and respective documentation
Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies
Providing input for creation of user manuals and process mappings
Providing input for communication of standards, procedures and processes to employees, internal customers
Participate regularly in workshops and meetings held by subject matter experts within HR Services
Key Relationships:
HR Services teams
HR Experts
HR Partners
Employees
External authorities, consultants, and suppliers
Knowledge, Skills and Abilities:
Good level of affinity to and experience with Business computing solutions.
Very good analytical skills and detail-oriented work style
Team player mentality
Strong customer focus and service minded
International mind-set; first experience as part of a geographically & culturally diverse team
Ability to work under pressure as well as prioritizes and completes tasks in order of importance
Good understanding of legal and tariff regulations
Requisite Education and Experience / Minimum Qualifications:
University degree or Commercial education
2-4 years relevant working experience in a multi-national environment, preferably within HR
Very good command of English
Experience with Business computing solutions and with SAP HR
Good knowledge of MS-Office applications
Fully qualified/trained in job, deep knowledge in HR Shared Service set-up
