Purpose & Overall Relevance for the Organisation : Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.
Key Responsibilities: Performing general and more complex administration of HR Services tools, programmes and processes on a local and partially European and global level Provide consultancy services and service excellence to the HR community regarding general and more complex issues Handle standard & complex inquiries & support through ticket service or via phone (if required) Timely execute assigned tasks and more complex issues according to defined processes, timetables and service levels in compliance with tariff and works agreements, e.g. Perform within the HR Services team, mobility related topics on a regional or global level as well as supporting employees with their mobility benefits throughout the mobility package life cycle (Work permit, e.g.) Create all kinds of HR documents along the employee life cycle such as employment contractual packages incl. mobility attachments, according to defined processes and standards Perform bulk document creation and distribution processes Maintain personnel and organizational data according to defined processes and standards Ensure digitalization of documents and ensure a proper and accurate handled archiving of documents according to defined standards and processes Oversee and execute transfer calculations and determination of appropriate mobility offers for international employees Prepare offer packages for world-wide relocation and immigration support of new hires and transfers Administrate the relocation, tax and immigration vendor authorization for EU and Non-EU employees Administrate the invoicing, billing and recharging of costs for mobility benefits Handle reporting according to relocation, tax and immigration data for national and international employee Drive the continuous improvement of internal documentation incl. mapped processes and knowledge base articles and act as a reliable author of nominated articles Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures Participate regularly in workshops and meetings held by subject matter experts Key Relationships: HR Services teams Employees External authorities, consultants and suppliers Accounts Payable and Non Trade Procurement Teams HR Rewards Partners HR Experts: Rewards, Mobility and Talent HR Partners HR Talent Acquisition Knowledge, Skills and Abilities: Good level of affinity to and experience with Business computing solutions, ideally with SAP HR Very good analytical skills and detail-oriented work style Ability to work with high volume and transactional administration issues Team player mentality and behaviour Focus on problem solving and improvement mindset Strong customer focus and service minded International mind-set; first experience as part of a geographically & culturally diverse team Ability to work under pressure as well as prioritizes and completes tasks in order of importance Requisite Education and Experience / Minimum Qualifications: University Degree 2-3 years of relevant work experience, ideally within an international matrix organization Excellent command of English Strong experience with Business computing solutions, ideally with SAP HR tools Strong knowledge of MS-Office applications, Excel, Powerpoint and Word Specialized skills in work area - Broad knowledge in functional area
