Specialist GBS Credit & Collections - French Speaker adidas Porto HUB provides globally unified services to adidas employees, consumers and other users, based on standardized and automated solutions across different functions and markets. We leverage state of the art technology and encourage a human-centric and innovative mindset to continually raise the bar of the user experience. This is enabling us to drive operational efficiency, improved agility and better decision-making whilst reducing complexity in adidas.
Our mandate is to be the foundation for an agile and efficient company. This is our role to support adidas mission of being the best sports brand in the world.
We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce which reflects our consumers and communities. We champion individual uniqueness and cultivate a culture of belonging, so that everyone can create at their best.
WE POWER POSSIBLE.
Purpose & Overall Relevance for the Organization:
The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.
The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team's success, ensuring a stable and flawless business platform to adidas Europe.
Key Responsibilities:
Ensure a timely collection of receivables by working closely with the customer and internal stakeholders and solve any causes of non-payment.
Ensure that all payments are received are allocated accurately and timely without any errors
Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
Manage customer relationship, which includes problem resolution and root cause analysis.
Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
Perform review, analysis and proposal of release on credit block deliveries.
Track disputes, forward to the right department for their solution and follow-up until their closing.
Identify the improvement opportunities and support their implementation.
Ensure desktop procedures are updated in line with standards and policies
Key Relationships:
Cash Application
Customer Primary Data
Account and Sales Operations
Market Finance
Knowledge, Skills and Abilities :
Good Finance Acumen
Experience with SAP and Excel
Experience in a Shared Service environment or similar
Ability to read, write and communicate in English and French in a business environment setting
Ability to pay close attention to detail
High degree of customer orientation
Good Problem solving and analytical skills
Self-motivated and self-directed individual
Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
Requisite Education and Experience / Minimum Qualifications:
University degree in Accounting, Business Administration or similar field
2 plus years relevant work experience in accounting / corporate finance area
Broad and deep theoretical understanding of job function
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
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