(Spanish W/ French) Customer Success Specialist

Position Type: Full time

Languages: Full proficiency in Spanish and French

Sector: Customer Service / Facilities Management

About our client: Are you tired of enterprises and feel like the corporate world is not for you? Developing a career within a smaller company, work-life flexibility, and the spirit of a startup sounds exciting to you? Don't miss this opportunity!

With a specialty in customized facilities management solutions for B2B, our client is looking for a Customer Success Manager . Within this role, you will be assisting your customers to discover their full potential in the world of digital solutions (SaaS).

The Offer:

Assist and guide the users through the SaaS platform and the mobile app;

Develop your customers' best practices according to their professional structures;

Ensure your points of contact are well trained on the products;

Define and apply strategies to optimize their usage;

Inform your clients on their performances and updates;

Share with the team any highlights that could be useful to improve the product/solution;

Stay up-to-date in terms of IT innovations;

Requirements:

Great communication skills in Spanish & French;

Previous experience in customer service and/or sales environment;

Comfortable with IT & digital solutions;

Excellent organizational skills;

Benefits:

Salary package;

Meal allowance;

Permanent contract;

Initial training;

Monday - Friday schedule;

Great office in Lisbon, Marquês Pombal;

The Process:

Submit your application and don't forget to submit an updated CV;

Get a call from our Recruitment Specialist;

Start your interview process;

Get selected;

Start your journey!

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