We are looking for a service-minded Spanish speaking administrator with experience in fleet management. As part of the Colleague Services Fleet Team, the Spanish speaking Car Fleet Coordinator will manage our leased company cars and support our colleagues with company car related enquiries via our case management system. Our priority is Colleague Experience through the timely and accurate resolution of cases and ensuring the mobility of our colleagues with company cars.This is an office-based role with responsibility for managing company cars, liaising with leasing companies, acting on requests to supply newly hired staff with suitable company cars, and checking and verifying relevant documentation.The role will report directly to the Supervisor, Colleague Services Fleet Management EMEA, and will typically be looking after colleagues' needs in 2-4 countries across EMEA. Some home working will be possible, 1 or 2 days a week.Key ResponsibilitiesProvide excellent support for company car eligible colleagues by answering inquiries via our case management system, ensuring accurate and timely responses, in adhering to Service Level Agreements.Manage company car contracts with external suppliers (leasing, long term rentals).Coordinate with leasing companies to process car orders in line with company policy.Coordinate the provision of company cars to new hires, including arranging delivery in time for job start.Maintain accurate reporting, records, and files.Provide data reports, audit the quality of the data, and drive data clean-up where data is not in compliance with our standards.Ensure correct taxation of company cars by providing accurate data to the Payroll team.Educate and advise colleagues with company cars, to ensure compliance with established policies and procedures.Support the full lifecycle of each company car allocation, including obtaining drivers licence, sourcing the vehicle, arranging delivery, arranging insurance, and responding to maintenance and repair needs.Review, check and approve company car related invoices.Ensure compliance with company guidelines and local legislation.RequirementsMinimum 2 years' experience working with either car fleet management, car rentals, car sales or other administrative vehicle management work.Fluency in English and Spanish (business level).Excellent customer service and organisational skills.Professional, approachable and with the confidence to say No where needed.Proven ability to interact successfully with varying levels inside and outside of the organisation.High attention to detail and able to work with a high level of accuracy.What We OfferA growing, friendly and supportive team.A responsible and varied role.Contact with a wide range of colleagues.Annual bonus.Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.Apply today!
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