Spanish Speaker - Gaming Support

Atlean World is recruiting a Spanish Gaming Support to work in Lisbon, Portugal.
Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms!
YOUR MISSION

Support via email and chat
Resolution of login difficulties
Recovery and changes of emails and phone numbers, and other accounts
Information
Editing of hacked accounts and character recovery
Response to Reward Program questions
Answering questions about tokens and pre-paid game cards
Handling any inquiries related to payments
Processing of refunds
Professional administration of customer data

MUST HAVE

Native level of written and verbal communication skills in Spanish
Good computer skills
Gaming Knowledge
Excellent communication and interpersonal skills and team spirit
High School Diploma
EU passport/ID or a Portuguese resident card

Benefits

Assistance with accommodation when relocating to Portugal
Private health insurance from day one
Free Portuguese lessons
Great opportunity to grow quickly within the company
Excellent work opportunity in a dynamic leading multinational company
Stable work and career progression
Investment in training (ongoing training) and personal development
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
Free company events and activities (Free Portuguese classes included) such as social events, surf lessons, yoga, trekking

Job Type: Full-time
Application Question(s):

Do you have EU passport/ID or a Portuguese resident card?

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