Description Come and work with us. Do you want to contribute to healthcare and well-being around the world? Are you Spanish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Portugal? So we have the perfect opportunity for you! Your future project: join our Spanish Nurse Customer Support team.
Abbott Diabetes Care creates breakthrough products – in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. As a customer service specialist in this project, your daily responsibilities will include:
Being part of a specialized team responsible for patient support (through calls and emails).Offering guidance related to the latest diabetes treatment technologies, while contributing to improving patients' quality of life.Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.Meeting and exceeding our customer service quality goals, compliance regulations, and productivity targets.Creating an amazing customer experience that people value and we are proud of.Following the direction of management and providing feedback.To succeed in the role, you will need to have:
Graduated and experienced in Nursing (mandatory).Native level of Spanish (C2).Intermediate level of English (at least B2).Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.Analytical and problem-solving skills with strong attention to detail.Desire to learn and advance, be a curious investigator, and problem solver.High-speed internet access and appropriate conditions for remote work.Must hold EU citizenship or valid work permit for Portugal.Be a local candidate or willing to relocate to Portugal.Benefits: Competitive wages.Paid professional training.Employee discounts.Private healthcare & dental insurance (after six months of employment).Growth opportunities through various development programs.Fun and engaging company-wide initiatives, including our EverBetter wellness program.Job stability.Life-long skills and experience.Excellent work culture.Go further with Foundever. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!
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