Spa Receptionist (M/F) - Lisbon

We are looking to strengthen our SPA team.Ref. RS – LX 01/24TOPSPA Collection includes 8 Spa Units, national and international recognized by their quality of service and innovation, having become a reference for those whom seeking for a successful and stable project.We're proud to state that we're the most awarded company in Portugal by the World Luxury Spa Awards!If you:Are fluent in Portuguese and English (mandatory);Have experience in customer service as Receptionist (experience as Hotel or Spa/Wellness Receptionist is valued, but we'll consider other areas as well);Are passionate about customer contact;Have confidence to deal with the challenges of customer service, good ability of argument and communication;Consider yourself the face of the first contact with the client, approach them politely and are ready to respond to their needs;Are dynamic and able to work as a team;Have the ambition to integrate a young and dynamic team at a company that enhances your development/career … Take a chance to apply and meet us! Main responsibilities:Welcoming customers and monitoring their experience, responding to their needs;Management of service channels (telephone, e-mail and whatsapp);Agenda/booking management;Invoicing;Handling complaints and other tasks inherent to the smooth running of the Spa, in coordination with the direct manager.Oferece-seBase salary and commissions - since we are flexible and value individual differences, the conditions will be adjusted to your knowledge and experience;Initial and ongoing professional training;Career management at a national level;Integration in a project that will make a difference to your personal and professional development.Candidatura I expressly authorize the personal data provided by me to be processed by TOPSPA, always having the right to access, rectify and delete them. The data in question will be treated exclusively as part of the recruitment process that I apply for TOPSPA or for its clients and will be deleted from the database within 1 year.
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