Sovereign Cloud Senior Quality Specialist - Successfactors (Hcm) LisboaJob Description:We help the world run better.At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our driven and focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.SAP SOVEREIGN CLOUDSAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The newly created Global Sovereign Cloud Delivery & Operations business unit is part of Board area Customer Services & Delivery with responsibility across the relevant Sovereign Cloud portfolio of SAP.Global Sovereign Cloud Delivery & Operations is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.YOUR FUTURE ROLEWe are looking for a Senior Quality Specialist (f/m/d) in the area of the Technology & Engineering unit of the newly formed Sovereign Cloud Delivery & Operations team in the Customer Services & Delivery board area.In this role, you will join the central Sovereign Cloud Quality team. We test and operate the internal SAP Sovereign Cloud environments used as reference by the regional Operations teams. You will help deliver SAP SuccessFactors (HCM) applications to SAP Sovereign Cloud customers aiming at functional completeness, streamlined deployments, and smooth operation. You will be working closely with technical product managers, engineers, our security team, as well as SAP product team members and Operations teams.You will have the opportunity to solve the intricate Sovereign Cloud challenges of scale and security, while using your skills in SuccessFactors environment setup, functional expertise, and testing background (manual/automated).You will participate in the overall release lifecycle which includes scheduling, coordinating, and executing test cases for releases as well as patches in each Cloud landscape. Deployment tests can be inclusive of application updates, DB revision changes, operating system upgrades, security improvements, hardware upgrades or migrations. You will help identify defects, track defect remediation, and include software or solution updates required to resolve issues in future deployments.WHAT YOU BRINGBachelor's degree in computer science, engineering or a similar fieldProfessional experience in Cloud Delivery related fields and technologiesVery good product knowledge of SAP SuccessFactors (HCM) and the related product areasExperience with SuccessFactors (HCM) system environment setup incl. dependency management and user administrationFamiliarity with the HCM Mobile app as well as SuccessFactors microservicesSAP Analytics Cloud (SAC) experience is a big plusStrong background in executing test cases – manual as well as automated, incl. MobileProven track record in developing test scripts for infrastructure technologyExperience in detecting, logging, and reporting bugs & configuration changesMindset to track and troubleshoot defects from a functional & technical perspectiveFamiliarity with creating/reviewing test procedures and conceptsPrior team or work stream lead experience is a plus to streamline QA effortSolid knowledge of Cloud infrastructure and design incl. hyperscalers (AWS, Azure, GCP)Understanding of Infrastructure as Code: CI/CD pipelines, Monitoring and LoggingExperience with Security processes and toolsFundamental SAP HANA database knowledge is a plusExcellent methodological and conceptual skills paired with analytical thinkingProven ability to work in functional teamsFluency in written and spoken EnglishWORK EXPERIENCE5+ years of professional experience in Cloud Delivery related fields and technologies2+ years of QA experience, including manual as well as test automation1+ year of experience in cloud operations environment, solution support, and management or developmentDue to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process.#SAPSovereign Cloud PortugalSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are driven and focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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