Social Media Customer Advisor In Lisbon (German Speaker)

Your responsibilities and impact as a Customer Service Agent will be:

Providing customer service via social media

Supporting customers by providing product information

Professional usage consulting for the products

Processing of warranty cases

Skills, experiences and interests you need to succeed in this role:

A native level of German and a good level of English

Enthusiasm about social media

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skilful at communicating with people

Being energetic, innovative and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Portugal for an international career and life experience

Having a valid Portuguese work permit (required).

What's in it for you?

Type of contract: yearly or 6 month contract, renewable

Working hours: full time options on rotating shifts (depending on the project)

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)

Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)

For international candidates:

Reimbursement of your initial flight expenses

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

Real career opportunities in different career paths

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