.Would you like to be part of a team focused on increasing adoption of Amazon Web Services? Do you want to lead the cloud adoption among SMBs in a geographical territory? Do you have the business savvy and technical background necessary to help establish Amazon as a key technology platform provider? As an Account Manager at AWS, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also be a self-starter with an entrepreneurial spirit who is prepared to work in a fast-paced environment, develop and execute against a territory coverage plan, and consistently deliver on revenue targets. Key job responsibilities Support SMB customers within a defined territory, having single-threaded ownership of the territory. Drive adoption of new AWS services, always working backwards from the customer problem. Develop relationships with stakeholders across the entire customer organization, including C-suite engagement. Work with the AWS partner community to ensure strong partner alignment to support your customers. Work with the supporting functions in AWS, including specialist sales and technical teams, to support customer requirements. A day in the life As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with C-level executives, Line of Business leaders, IT leaders, architects, and developers. You will be a brand custodian working to support our customers, partners, and end-users as they work with AWS and utilize our cloud technology to innovate and improve their business outcomes. About this role In this role, you will Think Big to develop the SMB segment and Learn and Be Curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor, you will listen to our customers and help solve complex business transformation and growth challenges so they can focus on delivering optimal business results. Your role will include customer engagement and creating a pipeline of strategic accounts while managing existing customers. As builders, we are here to build long-term relationships with our customers. With a strong 'Bias for Action', you will improve user experiences while engaging with external and internal stakeholders demonstrating Customer Obsession. About the team A typical day involves engaging with developers and the Chief Technology Officer (CTO) to discuss strategies for scaling the business. Conversations with customers are a key aspect, focusing on assisting them in achieving their business goals. The team collaborates internally during daily syncs, where ideas are shared, and discussions revolve around driving new opportunities and mutual learning
