Slovakian - Service Desk / Helpdesk Technician

Manpower is recruiting a Service Desk Agent fluent in Slovakian for an international client based in Lisbon.

The agent will be providing technical support specialized in IT services, to established performance standards for customer satisfaction.

Your responsibilities:

• Perform remote troubleshooting;
• Provide accurate information on IT products or services;
• Identify and suggest possible improvements on procedures.

What we are looking for:

• Superb written and oral communication skills in Slovakian (C1/C2 level);
• Availability to work shifts.
• Proficiency with desktop computer system and internet skills;
• Prior customer service experience;
• Ability to diagnose and resolve basic technical issues;
• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

What we offer:

• Strong possibility of career progression;
• Initial and continuous training;
• Work contract;
• Opportunity to work in a multicultural environment.

Mandatory requirements:

• Internet service;
• Peaceful working space area;

Location: Lisbon / Remote