Slovak Technical Support

For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices. You have the ability and will to absorb knowledgeRequired skillsFluent in SlovakWorking proficiency in EnglishExperience in Technical Support is preferredSelf – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & DevicesAbility to follow technical troubleshooting stepsExcellent communication skillsHigh understanding of IT topics such as storage, networking, mobile device managementYou display of a strong customer focus and promotion of a commitment to excellencePrevious customer service experience is a plusAbility to show empathy towards customersYou have a positive & flexible attitudeAttendance and punctualityAbility and will to absorb knowledgeBenefitsExcellent benefits packageMultilingual and excellent work environment to provide the customer serviceExtensive trainingAdaptation to Greek culture and Greek language coursesInternal employee incentivesLocated in an amazing office in Greece with excellent transport linksExcellent relocation package with a great support system for non local hiresExtra private health insuranceEnjoy life in Greece, there are loads of social & sports eventsLocationRemote, must be based in Greece#J-18808-Ljbffr