Salary: 990 euro gross per month (this does include the holiday bonus, meal allowance and night shift allowance) plus free accommodation.
Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7.
Overview of the company: Our client is a global outsourcing company with offices around the world. In Portugal, they have multiple sites supporting huge international clients and assisting with business in more than 30 different languages, creating a very multicultural environment.
The Role: As a Content Reviewer and Investigator, you will support a mobility company headquartered in Estonia that provides a range of services, including ride-hailing, micromobility rentals, food and grocery delivery, and carsharing. Your main task is to review content created by internal systems or users to ensure compliance with Community Guidelines. You will review, classify, and/or delete highly sensitive content uploaded by users. Additionally, a large part of your role involves conducting thorough investigations into various cases, including but not limited to driver harassment and customer behavior issues. You will review materials submitted by drivers and customers related to cases and conduct outbound calls to various parties to gather additional information and gain a comprehensive understanding of each case.
Requirements: Excellent communication skills both verbally and written in Slovak and English. Previous experience in an investigatory role is a plus. Willingness to learn. This is a 24x7 operation requiring a mix of day and night shifts. Interest in Social Media. On offer: Competitive salary of up to 990 euro gross per month (including holiday bonus, meal allowance, night shift allowance) plus free accommodation (room in a shared company flat). Full training provided. 12-month contract (renewable/extendable if you love it!). 22 days holiday per year, Holiday and Christmas bonuses. The chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV. Relocation Package: An excellent relocation package is on offer, including flight reimbursement, airport pick-up, accommodation during your employment, lots of company-organized activities and events, and career progress opportunities.
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