.Company DescriptionMystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!Job DescriptionAs a Shorex Land Experience Coordinator, you will actively engage in coordinating and enhancing all shore excursion activities for our guests. Your primary responsibility will be to ensure seamless experiences for guests during their onshore adventures. Additionally, you will play a crucial role in guiding guests, providing instructions, and prioritizing their safety during various activities. Moreover, you will communicate with guests, offering information about tours and destinations, and assisting at the front desk as needed. Your role will also involve assisting with presentations, public speaking recaps, and other Shorex activities. One important task will be assisting with Shorex activities and entertainment activities onboard.QualificationsPrevious experience in a similar role or demonstrated experience in the tourism industry.Excellent communication skills to interact effectively with guests.Small-Vessel Proficiency Certificate (RYA Powerboat Level 2 or equivalent).Proficiency in driving zodiacs.STCW Basic Safety Training Certificate.Strong organizational skills to manage front desk duties and concierge services.Ability to work in a dynamic environment and adapt to changing circumstances.Responsibilities:Communicate with guests and offer information about tours and destinations.Assist with front desk reception duties, including providing activities information to guests, and booking taxis, among others.Assist with Shorex activities: presentations, recaps, and other activities.Collect pictures of shore excursion activities.Bus dispatch and provide directions to guests ashore.Escort guests on tours.Assist with on-board entertainment (set-ups, sound and lighting in auditoriums, lounges, and other areas)
