Company DescriptionMystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as the Mediterranean, Baltic, and North Seas. With a focus on delivering a value-for-money experience to its guests, Mystic Ocean is committed to establishing a corporate culture focused on creating enriching career paths that create new opportunities for growth for our crew members.Job Description1. ResponsibilityOur customers are very demanding when it comes to buying high-quality items. You will use tact and taste in advising them on what to choose from our extensive range of brand-name textiles, perfumes, cosmetics, and accessories. As well as offering advice, you must ensure that the merchandise on view is presented to create a suitable ambience and pleasant atmosphere.2. DutiesActively selling and advising customers throughout the shop, with good powers of persuasion and a friendly attitude, as well as being clearly focused on successfully concluding a sale (expert advice, actively approaching customers, offering wide-ranging advice, related sales).Planning, coordinating, and implementing all sales-related activities in consultation with the relevant on-board areas and with head office.Developing and implementing suitable measures to maximise sales in consultation with head office in Hamburg.Shop Assistant management and coordination, as well as ensuring that a high-quality service is provided and that staff are motivated.Updating/refining presentation of merchandise (visual merchandising).Deciding which merchandise will appear in the shop window and how it will be displayed, as well as deciding on the interior decor, in consultation with head office in Hamburg.Optimising the supply of quality merchandise for the shop in the correct quantities (stock level and order management).Responsible for keeping the store and shop clean and tidy.Ensuring orderly cash management and transparent reporting.Prompt handling of tasks and requests from on shore that arise in the Back Office.Keeping the specified statistics (e.g. sales, staff purchases, returns).Ensuring that stocktaking takes place correctly.Increasing guest satisfaction.Complying with safety regulations; taking part in safety drills.Qualifications3. Qualifications/professional experience(1) Completed professional training in the service/trade sector and/or several years of professional and management experience in sales (preferably textiles, perfumery, watches, and/or jewellery).Sound commercial knowledge.Excellent language skills in German and a sound knowledge of English.Extensive PC experience and well-versed in office organisation.Good general education.4. Personal requirementsA born salesperson.At least 21 years of age.Positive attitude.Service, customer, and target-oriented.A team player.Highly disciplined, motivated, and flexible.
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