Job Description:
We are now looking for a Services Ordering and Invoicing Officer for Airbus GBS team.
Responsibilities - your mission
For the following scope of Airbus Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:
Managing accurate and timely administration of Airbus SAS Services business transactions:
Services orders acknowledgment, validation, acceptance, creation and follow-up
Services invoicing
Creating and sending invoices and statements to customers
Checking the data input to ensure the accuracy of the final bill
Fixing billing errors by issuing credit notes
Handling customers' ordering and billing queries
Ensuring:
all processes follow internal and international business standards
revenues are booked to the rightful budget destination
Using Airbus reporting system and providing monthly status:
by service and product line
For orders lead-time (Acknowledge and Acceptance lead time) and invoices
For the list of missing documents (purchase order, service delivery notification, etc.) to each Service Line (operating unit)
Keeping database(s) up to date (customer service catalog)
Assisting Training Contract Managers on its daily activities (creation, follow-up and closure of free of charge orders)
Contributing to Airbus financial targets by securing revenues.
Acting in compliance with the Process SE.AS.01 "Sell Aircraft and Services"; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines.
Requirements - our ideal candidate will have
Customer focus
Team player
Solution/improvement oriented
Integrity
Good interpersonal communication skills in English
Feedback culture
Autonomous
Rigorous, accountable
Strong organizational /analytical skills
Knowledge of SAP, MS Office and G Suite
Administration experience is a plus
Ability to work under pressure, to manage conflicts
Competences:
Aerospace sales contracts
Contract Management
Monitoring customers obligations
Interact and Influence
Stakeholder management
Anti-Corruption
Ethics & Compliance Fundamentals
Export Control Basics
Drive Improvement, Quality & innovation
Sell process
Basic Financial understanding
Customer expectations & needs
A/C Support & Services & Purchase Agreement
Customer Service Basics
Contract Administration for Support & Services
Project Management Fundamentals
Benefits - what's in it for you
The chance to work in a multicultural environment.
The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.
A hybrid working model, allowing you to combine onsite and offsite work.
A modern office at Parque das Nacoes, well connected to public transportation.
A motivated and fun crew to grow and build and shape the GBS together.
An intense and exciting onboarding experience.
Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company: Airbus Portugal SA
Employment Type: Permanent
Experience Level: Professional
Job Family: Transactional Accounting
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ******.
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