Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at a global scale and we are expanding to Portugal!
If you are passionate and have the desire to make a difference, we want to get to know you! Join us to be part of this incredible adventure!
Who are we looking for? YOU!
Service Now Senior Developer:
Responsibilities:
Creates forms, workflows, and prototypes
Develops, designs, codes, and tests technical solutions
Identifies system deficiencies and recommends solutions
Assists in enforcement of development deadlines and schedules
Understands the necessity of and contributes to coding standards
Develops internal and external meeting objectives and agendas
Prioritizes multiple tasks effectively
Promotes active listening with team members
Contributes appropriately to conversations
Follows through with commitments and fosters mutual trust with fellow employees
Assumes additional responsibility without being asked
Skills:
Understanding of enterprise IT architecture
Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog)
Additional must-have experience is on HR Module, Service Portal, Agent workspace, Virtual agent, Dynamic Translation, NLU, and SecOps
Working knowledge of relational databases
Preferred: ServiceNow Admin Certification
Preferred: ITIL v3 Foundation Certification
Encourages fellow team members to make innovative contributions and embrace ideas
Strong communication skills (both written and verbal)
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
A minimum of 4 years of experience with/in the following:
Implementing, configuring, and customizing Web Technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP, etc.)
Web applications, networks, protocols, and email (SMTP, POP3)
Experience with ServiceNow configuration(s) and formatting data for the CMDB
Knowledge of technical components such as LDAPs, VPN, SSL, and other such technologies
Application UI Configuration
Workflow Configuration
Data Import and Management
Development of required specific reporting
Development of requirement integration components (SSO, LDAP, etc.)
Work Arrangement: Full remote work
Location: Required to work from Portugal
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