Servicenow Business Analyst

Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!
We are looking for a  ServiceNow Business Analyst  to work in this project in  Lisbon or Porto.
Requirements:
5+ years of experience with ITSM Service Now as a Business Analyst;

Previous experience with "Employee Center" - Internal User Portal;

Experience with CMDB, Service Request, Catalog, UX/UI and Change/Incident/Request

Key Responsibilities:
Facilitate workshops to harmonize functional needs to accommodate other ITSM tools, such as CMDB, Discovery, Sailpoint, AD, etc.;

Identify interdependencies with the CSM tool;

Specify and implement the needs expressed by different entities to transform them into ServiceNow solutions;
Redesign the internal service request portal presented to employees.

What you can expect from us:
Health insurance;

A personalized training plan, with a budget to spend on the training and technical books you find necessary;

Constant feedback so you can grow professionally;

Remote onboarding process;

Team events every semester so you can live new adventures;

Exclusive discounts and offers from our partners;

Culture of proximity and transparency. Your ideas and needs are heard and valued by us!

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