Service Manager (M/F) – Remote

Match Profiler
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Service Manager (m/f) – Remote
What do you need to have:
Hard Skills:

Between 3 to 6 years of proven relevant professional experience in global IT operations
Involvement in building IT solutions or operating IT solutions from a service perspective
Monitoring and reporting KPIs and setting up SLA concepts
Certification in ITIL is a plus
Project management and experience working with technical teams
Experience with service providers and management and monitoring of services
Cybersecurity knowledge
Business Fluent in English and German

Soft skills:

Good communication
Team spirit
Proactivity
Time management

What we can offer:

Personalized support from your team
Your manager will take into consideration your motivations and suggestions
Victories will be celebrated together
Your HR and Support Teams will always be available to help
Constant feedback on your work
A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
And, of course, many gatherings and social events

#J-18808-Ljbffr