Be part of our Customer Service team and represent JTI - Japan Tobacco InternationalBy joining forces with JTI - Japan Tobacco International, the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best! At Teleperformance Greece, we are looking for Serbian speaking talents who will be the primary point of contact for customer requests, representing JTI.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.Your responsibilities:Be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.Respond to inquiries about JTI's products.Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.Turn every customer into a happy customer!What you will bring:Fluency in SerbianVery good use of English - both in written and spoken languageWork experience as a customer support/customer care representative will be considered an assetHighly developed communication skillsA genuine problem-solving mentality and a deep sense of ownershipTech savviness and learning agilityA positive attitudeWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFully remunerated training by certified instructorsA career path within a company of more than 12,000 employeesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasThe opportunity to work for a Great Place to Work-Certified CompanyMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.#J-18808-Ljbffr