Senior Workplace Experience Specialist (Copenhagen Office)

.By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice. Job Description We're looking for a Workplace Coordinator to join our team based in Copenhagen. The role is 100% office based. As a member of the Zendesk Workplace Experience team, you'll work hard to deliver exceptional service to our employees, customers, and guests. You thrive in a busy workplace environment. Above all, you lead with "yes" and love helping others. Until you've solved a problem, you're not satisfied. You will naturally be the go-to person in the workplace for anything and everything. You're a great communicator and don't shy away when the office needs someone to take the lead. You thrive under pressure and you don't mind getting stuck in to lend a helping hand. Primary Responsibilities: Working at the office front desk and being responsible for managing the daily reception duties Lead onsite workplace operations Provide exemplary customer service to employees Manage the ticketing system & office help centre, providing a high level of customer satisfaction Management of vendor supply chain for services such as cleaning, security, maintenance, pest control, waste management Partnering in the procurement process through meetings and ongoing communication Responsibility for managing the workplace operational budget for your office Implementing a system of regular walk-throughs and audits of office incl. Workplace audit, Health & Safety audit Partnering with internal teams & external vendors to deliver all in-office events for employees incl. Wellness events Leading team related communications within the office Record all office-related expenses Overseeing all planned and reactive maintenance e.G. HVAC, security systems, lighting, emergency lighting, life safety systems etc