Job Description
As a Senior User Experience Researcher, you will use your knowledge of methodologies and perspectives of social science research as it applies to digital product design. You will lead research at the team level and are capable of managing all research aspects across the portfolio. You will leverage mixed methods approaches to understand and extract meaningful patterns of user behaviour and attitudes. Your work will generate user experience insights that will move our products forward.
How You Will Contribute And What You Will Learn
We're looking for a research leader who can see beyond what we do today and can execute on a vision for what it could become. You will work with product and design teams to support the planning and execution of research that enables Nokia to better understand its customers.
As part of the team, you will:
Bring knowledge of methodology and practices of social science research to design and research projects
Support cross-functional team members and product functions to set research objectives and key metrics, and research roadmap planning
Support and conduct empirical research in order to understand and extract meaningful patterns of user behaviour
Generate user experience insights that will move our products forward
Experience moderating qualitative research
Design and conduct studies that address both user behaviour and attitudes.
Have the ability to do a range of research types from usability testing to exploratory discovery projects
Prioritize the optimal research methods to be used to maximize results with the most efficiency
Mentor other researchers on the team.
Key Skills And Experience
Your skills and experience
6+ years' experience in applied product research
Bachelor's or Master's degree or diploma in HCI, Psychology, Anthropology, Sociology, or a related field
An enthusiasm for interdisciplinary collaboration with designers, engineers, developers, and product teams
Experience moderating qualitative research
Experience in compiling and analyzing qualitative data
The ability to lead and manage research projects and budgets
An empathetic and analytical approach to human-centered research
Strong ability to communicate results of research to interdisciplinary and lay audiences
It would be nice if you also had:
Experience working on complex B2B enterprise applications
Experience in visual and illustrative communication
Experience in design thinking techniques
About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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