Senior Site Reliability Engineer - Relocate to Porto Visa Sponsorship Offered A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work:
We aim to create an environment where talented individuals are empowered to excel. Our work is driven by 5 key principles:
One team, One mission
Our collective dedication to Nitro's mission defines us.
Own it
We take full ownership of our actions and decisions.
Accountable to our customers
We are dedicated to our customers and take our commitments seriously.
Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery.
Be bold, fail fast, learn faster
We learn as we grow and dare to try.
These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
The Role:
We are seeking a Senior Site Reliability Engineer to steer the effort to scale and secure the infrastructure that powers Nitro products and services. Nitro SREs are part of the Systems Engineering team, which exists to maximize customer trust and engineering innovation. The strongest candidates will have experience in both systems and software.
This role will require you to relocate to Porto, Portugal. We will offer visa sponsorship to successful candidates, provided they have a Bachelor's/Master's degree.
What you'll be doing:
Working within, and helping to drive, a tightly-knit engineering organization to architect, deliver, and improve technical solutions.
Help define and execute improvements to Nitro's engineering infrastructure, CI/CD pipeline, and related processes.
Helping to solve problems relating to mission-critical services for build, test, and delivery automation.
Writing and reviewing software to improve the availability, scalability, and efficiency of Nitro cloud services.
Creating tools to deploy, provision, and observe infrastructure efficiently.
Helping to define, implement, and discuss new designs, architectures, standards, and best practices for large-scale distributed systems.
Share an on-call rotation and be an escalation point for service incidents.
What we're looking for:
Experience operating at a senior level in an SRE team.
Highly communicative and collaborative approach to team interaction.
Experience with modern CI/CD architectures, systems, and best practices.
Comfortable in at least one programming language (Go, Python, Ruby).
Experience using containerization (Docker) and orchestration frameworks (Kubernetes).
Experience with Cloud Providers (AWS, Azure, GCP) and their core services.
Experience with securing cloud platforms and approaching engineering with a security-first mindset.
Versed on SRE best practices and operational excellence for Systems Engineering.
Experience with the three pillars of observability (logs, metrics, traces).
Passionate about infrastructure as code (Terraform).
Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement), we also offer initiatives to future Nitronauts:
Hybrid Work: Our team embraces the hybrid work model, combining three days of in-person collaboration with two days of remote work each week.
Families @ Nitro: We support team members who may be on or considering a path to parenthood.
Company-Wide Recharge Week: We have a Recharge Week every January for everyone to take a break together.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We provide an accessible candidate experience and invite you to request any accommodations throughout the interview process and beyond.
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