TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1,400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.ResponsibilitiesProvide active support to the Global Retention Team by assisting in their strategic and operational activities.Play a key role in driving and further developing customer retention related activities and initiatives to help reduce churn and increase revenue.Perform market analysis and monitor industry trends.Consolidate information and perform analyses to help steer relevant stakeholders.RequirementsBachelor's degree in business management, economics, or a similar field.2+ years' experience in a similar role.Fluency in English is mandatory; further languages such as German are a plus.Ability to independently lead complex data projects and deliver actionable insights to support strategic decision-making within the department.Exceptional analytical & problem-solving skills, and the ability to think strategically and conceptually.Strong communication and presentation skills.Proficiency in Microsoft Office applications, such as Excel and PowerPoint.A basic understanding or deep interest in the B2B SaaS market and its products.Basic knowledge of Tableau.Basic knowledge of SQL would be an asset.Basic knowledge of Power BI would be an asset.What we offerOnsite Onboarding in our HQ office for an optimal start.Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews.Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.Public transport friendly offices.Option to lease an e-bike or use one of electric cars.Special terms for local gyms.Access to Corporate Benefits platform with many discounts.Regular Team events and company-wide celebrations.Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.Hybrid and Flexible work time with up to 50% home office.Work From Abroad Program allowing up to 40 days of work outside your contracting country.We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger.
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