Senior Retail Strategy & Ops Associate

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf.

About the Opportunity
How You'll Make an Impact:

Build technical-based processes to support Retail team operations, and fully own and execute process inquiries/issues/incidents.

Build out reporting dashboards to analyze operational metrics, help prioritize follow-up actions, and continuously look to identify process bottlenecks and their solutions.

Collaborate with cross-functional teams and use data to understand customers' needs, recognize areas for improvement, and anticipate desired outcomes.

Supervise the health/good shape of the owned processes throughout their lifecycle.

Communicate process status, process impact, resource requirements, business issues, technical issues, and their resolutions.

You'll Enjoy This Role If You Have:

2+ years of technical project management, business analysis or similar experience preferably with building and growing SaaS applications.

Turned manual processes into automated ones using a variety of tools (Excel, SQL, data integrators, process automation).

Maintained command over several variably sized projects of varying complexity (reporting, data management, process execution).

Familiarity with reporting dashboards, how to build & maintain them, determine when they are needed, and operationalize them.

Proven track record in building strong cross-functional relationships with colleagues and partners.

Detail orientation and comfort with tackling and troubleshooting technical challenges.

Ability to participate in strategic decisions and be resilient in the face of disagreement and changing business needs.

Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented.

Strong analytical, communication, leadership, and customer service skills.

Organizational, coordination, and prioritization skills along with multi-tasking capabilities.

English fluency is critical.

Intermediate SQL knowledge required.

Lisbon Benefits

Competitive Salary

Equity

Unlimited Vacation

Medical, Dental and Vision Insurance (Multicare)

Life Plan

Meal Allowance

Referral Bonuses

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