col-wideJob Description:
Your responsibilities
Manage all phases of the implementation project lifecycle, ensuring successful initiation/planning, execution, testing, cutover/go-live, and handover to Support
Partner with the Customer PM to become a trusted resource and actively drive the implementation project to success
Manage between 3-8 projects concurrently to time, budget, and quality
Identify potential project risks and implement mitigation strategies
Build and maintain strong relationships with clients, team members, regional delivery managers, and PS leadership
Inspire and motivate cross-functional teams, foster collaboration, and resolve conflicts to ensure all project goals are met
Your experience
Minimum of 5+ years continuous experience as a Project Manager, or min. 8+ years for Senior role, ideally in a professional services environment for a software vendor/partner
Direct experience managing all phases of the software implementation project lifecycle for enterprise clients
Experience managing multiple projects simultaneously with cross-team dependencies
Experience leading diverse project teams of 2-7+ people per project
Experience dealing with senior client stakeholders
Experience managing SaaS & on-premise implementation projects of 50-250+ days of effort
Experience successfully managing both T&M and Fixed-Price enterprise software implementation projects
International customer experience (across EMEA/US) preferred
Working knowledge of ECM (enterprise content management) and/or IP (invoice processing) solutions preferred
Skills & Certifications
Passionate about technology and delivering value to customers
Confident and articulate presenter to senior client personnel
Able to take a consultative approach and ensure both scope and project boundaries are maintained
Problem solver who seeks the best solutions for the customer and the business
Ability to effectively communicate complex procedural concepts to stakeholders
Understanding of different software delivery methodologies (Waterfall, Agile, Hybrid, etc.) and when to apply them
Advanced knowledge of MS Project (or similar tool) and MS Office applications
Naturally very organized and disciplined with a high level of attention to detail
Excellent command of the English language, a second or native language of German or French a plus.
Bachelor's degree (Computer Science preferred) or equivalent, or relevant work experience
PMP or PRINCE2 Practitioner, Agile, or similar certification (required, or to be achieved within 3 months)
ITIL Foundation (preferred)
