Senior Product Specialist (KPI Management and SAC Analytics Focus)At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do Setting up and driving KPI Performance Management for CPIT Customer & Partner (C&P) cross.Creating a Dashboard (drill-down), including roll-out and maintenance for CPIT C&P cross.Driving and ensuring regular KPI reviews with Business, Process Owners, and any other relevant stakeholders.Jointly identifying where and how the KPIs performance can be improved, and how the current delivery initiatives/use cases in the backlog fit to the Roadmap and KPIs (mapping) across CPIT C&P.Support the analysis and continuous improvement of process design.Provide input to help shape business requirements and create intelligent experiences for our customers.Contribute to excellence for our digital business models.Ensure that minimum viable products (MVP) value is realized through feedback loops.Provide visibility into IE Business Solutions' real transactional/process execution through DevOps.Actively engage to support business and delivery to make informed decisions on value and performance insights.Assess process implementations by introducing and leveraging SAP Signavio Process Insights and Process Intelligence.Work closely with IE BS BE Process Strategy and Design team, product owners, process owners, and business.Collaborate closely with SAP Signavio Process Insights and Intelligent stakeholders.Support building a trusted long-term relationship with strategic customers (business).What you bring: Bachelor/ Master's Degree or equivalents in Business Administration, Computer Science, Technical Engineering, Economics or related field.5+ years of working experience with a proven track record in SAP Projects, working in Data Governance, Data Management, and process optimization.Broad knowledge of sales, fulfillment, and finance relevant systems in the IT space including CRM, CPQ, Harmony, CSM; and processes like: O2I, O2C, P2P, Source to pay, among others.Understanding of current IT trends and ability to adapt new changes/practices enforcing central standards.Fluent in both written and spoken English.Meet your team The Portfolio & Value Management Team is part of the CPIT organization, focused on analyzing value of initiatives for SAP. Our vision is to enable value-based decisions for SAP.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
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