Senior Product Manager

.By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice. Job Description Who we're looking for The team at Zendesk is constantly rethinking how the future of outstanding software will look like for our customers all over the world. We've done so successfully over the last couple years, and we know it takes an amazing team to build fantastic products. That is why we are looking for a highly technical Senior Product Manager who loves to tackle complex problems to join that team and help us shape our vision. Does that sound like you? If so, be sure to read on! Our team is responsible for helping Customer Experience teams to achieve their best, by thoughtfully solving repetitive work, so they can shift their focus to solving more sophisticated problems. We use the latest trends in Machine Learning and AI algorithms to help us on that mission, and we are passionate about empowering our customers! As a Senior Product Manager, you'll be responsible for defining and implementing the roadmap for some of our ML-powered features, accelerating the impact of our automation capabilities to our customer base, and delivering high-quality ML and AI products at a scale that most companies only dream of