Senior Product Designer (Remote)

What's Promptly in a nutshell

Promptly is building the first patient-centered global evidence network, offering real world data sharing and monetisation capabilities. Together with a selected network of Partners, we generate new knowledge from harmonised datasets, augmented with the collection of longitudinal patient-reported data and patient-generated digital biomarkers within a secure and privacy-preserving environment. We deliver valuable insights to leading health systems, payers and life-science companies across multiple therapeutic areas, including cardiometabolic, oncology, and immunology. Operating in 10 countries, we promote better healthcare at lower costs for thousands of new patients every day through the use of Real World Evidence.

We answer the question – is this patient treatment the best it could possibly be?

What's our purpose

We exist to empower every patient and every health organisation on the planet with evidence on the outcomes of care!

Why do we get up in the morning? Well, most healthcare professionals have chosen to work in healthcare driven by their desire to make a difference in patients' lives. And so have we! We have chosen to follow this calling by addressing the biggest problem in healthcare: the lack of real-world evidence on the outcomes of care.

For us, society denying patients better care due to lack of access to data is unethical, in a world where technology improved so many aspects of our world. Making the right evidence available to healthcare organisations to help prevent one lost life, one care complication, one failed treatment is the moral obligation that big tech companies have – it's our Hippocratic Oath.

At Promptly, everything we do is driven by our core purpose: to promote better healthcare at lower costs for patients every day, by making health outcomes available.

Position Overview

We are looking for a talented and creative Product Designer to join our team. In this role, you will work closely with product managers, engineers, and other stakeholders to design intuitive, beautiful, and functional products that meet both user needs and business goals. You'll play a key role in shaping the user experience and visual identity of our data products, leveraging both data-driven insights and creative problem-solving to deliver impactful designs.

Responsibilities

Collaborate with cross-functional teams (product, engineering, marketing, etc.) to define and implement innovative solutions for product direction, visuals, and experience.
Create wireframes, storyboards, user flows, process flows to effectively communicate interaction and design ideas.
Design user interfaces and experiences that are simple, elegant, and user-centric.
Conduct extensive user research and analyze data (e.g., user behavior analytics, A/B test results) to inform design decisions and improve product performance.
Translate complex problems and data insights into user-friendly solutions, effectively communicating design decisions to stakeholders.
Iterate and refine designs based on both qualitative user feedback and quantitative metrics.
Contribute and maintain our design system, ensuring consistency across products and alignment with brand guidelines.
Requirements

Proven experience as a Product Designer, UX/UI Designer, or similar role.
Strong portfolio demonstrating problem-solving and visual design skills across various platforms.
Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, etc.
Experience with data-driven design, using tools like Mixpanel, Google Analytics, Hotjar, or similar to gather insights and validate design decisions.
Solid understanding of user-centered design principles, usability, and accessibility standards.
Experience with product discovery.
Experience with prototyping tools.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
Strong communication skills, with the ability to articulate design decisions and collaborate with team members.
Previous experience in working with data-driven products.
Nice to have

Experience with Mixpanel, Hotjar and Figma is a plus.
Familiarity with HTML, CSS, and JavaScript (not required, but a plus).
Knowledge of conducting usability tests and A/B testing for product validation.
Experience in healthcare products.
Personality and behavioral traits

You are bright, self-starter with relentless energy and positivity, and passionate about being part of a nascent and mission-driven project in healthcare. You have the ability to influence through persuasion, negotiation, and consensus building and the flexibility to manage differences of opinion within the team. You are a good communicator, and you are excellent at establishing contacts and building relationships. You privilege an analytical approach and an ability to identify the strategic dimension of the issues.

You are ambitious, enjoy taking ownership and are constantly working to improve your skills, and you're not afraid to constructively challenge. You are willing to hustle to get things done in a fast-paced environment.

Position

Full time
Remote-first
Based in Portugal.
What we offer

Ownership, defining your own career pathway.
A unique growth opportunity, being one of the firsts on a fast-growing team that will make healthcare better and have a significant impact in people's lives.
Fantastic working environment, with a young and enthusiastic, and talented 30+ team coming from highly reputed players from Healthcare to Unicorn Startups, and leading Multinational.
Financial benefits
Competitive salary.
Annual bonus.
Equity compensation via our ESOP (open to ALL team members of our team).
Private health insurance.
Allowance for home-office equipment.
Non-financial benefits
Equal opportunity and inclusive environment.
Flexible work schedule.
Flexible vacation policy.
Corporate events (all-hands; retreats; ...).
What is the recruiting process like

There is a first interview with your future manager and/or seasoned team members to get to know you and to give you an overview of Promptly and of the job you are applying to.
Afterwards, you will undergo a technical assessment stage in which you will work on a test task or solve a business case. Depending on the position, it might be sent before the interview.
In some exceptional cases, a third interview might take place. Don't worry if this happens. It's because we have a good opinion on you, but there might be something we still need to get clear.
Finally, you will get your offer and hopefully you'll accept it!
Also, we would like to notify you that during the final phases of the interview process, we may perform reference checks to validate the information provided in your application, resume, and discussed during the interview.
Our Culture & Values

Empathy

If there is 1 rule at Promptly, this is the one – before making any judgement, put yourself in the shoes of another.

Empathy is the courage to choose to actively understand what the experience of another person could have felt like, without necessarily having experienced it ourselves.

Empathy is not a one-day journey, it is a mindset that must be continuously developed – it is an everyday choice to fight for kindness and, by doing so, to help change people, organizations, and society for the better.

If you embrace this mindset, you are a true leader @ Promptly, you are a true leader in our society.

Ownership

At Promptly, we don't foster fixed hierarchies or top-down decision making. If you want to hit the ground running in our team, do not wait for someone to "tell you what to do".

Acting like an owner means that you should align with our core purpose and find the best way to deliver on it, every day.

Responsibility

Working to improve healthcare is a great responsibility and what inspires us to not settle for less.

You have the responsibility to be a leader within our company. A leader is not a title. A leader is someone who delivers on our core purpose and inspires others to follow our cultural values. It is a "great power, and a great responsibility".

Teamwork

Our team is our greatest asset, and we are fortunate to attract great people. We go the extra mile to find the best person for every role – making our team diverse in backgrounds, personal experiences, skills and knowledge.

If you are not contributing – or worse, actively destroying – teamwork, you are derailing us from our core purpose and ultimately hurting patient care.

Excellence

At Promptly, we're recognized by society as thought leaders, contributing to research and evidence generation through technology and data science.

We put on ourselves a very high pressure to keep delivering on this role to our customers, patients and society.

Excelling at our work is a continuous process of improvement, it is not an end state. We're committed to continuous learning and self-development. so, if you have just finalized delivering a great work, rest, enjoy and go improve your work further.

Data Privacy

Your personal data will be processed for the purposes of managing Promptly's recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Proef, a provider engaged by Promptly to help us manage our recruitment and hiring process. For more information about how Promptly processes personal data and information about your rights etc., please see Promptly's/ Proef's Privacy Policy (link to: Policy for management of application (proef.com)).

By submitting your application, you consent to Promptly/ Proef processing your personal data for recruitment purposes and to store such personal data for up to 12 months, unless we receive a request of erasure of the data from you to ******, in case Promptly would like to contact you regarding future job openings.
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