.Buildium is an innovative property management software company. We're an all-in-one, cloud-based solution that brings clarity and simplicity to our customers' busy lives. We're passionate about helping hard-working entrepreneurs grow their property management businesses. You'll find yourself becoming intensely passionate about the work that we do, even if the property management industry was never on your radar before you got here. Our team of designers, content strategists, and researchers are all committed to fostering each other's growth, partnering with the R&D organization to deliver top-notch experiences, and taking part in Buildium's great culture. We celebrate honesty, creativity, initiative, and collaboration. RESPONSIBILITIES Deliver high-quality experiences that are gratifying, effective, modular, and embody our brand. Contribute to the team's design vision and partner with other team members to grow their product design skills. Champion design-thinking on your scrum teams and in cross-department interactions. Communicate conceptual ideas by producing design deliverables such as sketches, scenarios, wireframes, customer personas, prototypes, mockups, storyboards, customer journey maps, and user stories as part of the software development lifecycle. Lead collaborative design sessions with Product Management and Engineering to reach a shared understanding of deliverables. Engage in usability testing and incorporate user preferences and research findings into designs. Make understanding end-user requirements a constant priority. Collaborate with cross-functional teams to contribute to our design system. Develop and utilize a deep understanding of customer needs by reviewing and participating in user research. Participate in strategic roadmap planning for your scrum teams and advocate for user-centric discussions. Collaborate with your product management counterpart leaders to establish project KPIs and be responsible for establishing and communicating UX metrics to help articulate the customer value we bring. Report progress regularly to your UX Manager. Specific metrics of success Contribute to Buildium's product delivery strategy by leading product design in two different scrum teams, delivering discovery outcomes and initial designs ahead of the planned implementation date for 80% of the roadmap projects. In parallel to the scrum work, use up to 30% of your time to contribute to expand and grow our Design System. QUALIFICATIONS Fluency in English with strong written and oral communication skills. 5+ years of UX design and/or product design experience. Fluent in Figma and other commonly-used design tools. Fluent in user-centered design principles and testing methodologies. Can clearly and effectively present and communicate design processes, ideas, and solutions to teams and customers. Familiar with Agile Scrum methodology; ability to plan and manage design work for 2-3 projects at a time
