The Senior Business Analyst, Payroll Transformation, will assist in the execution of the global strategy for payroll processing from input validation to employee/tax disbursement based on the guidance from their manager. The role will work closely with their HR business colleagues to drive design discussions and support implementation. The role will partner with the local teams to execute the payroll strategy with primary focus being on requirements gathering, testing, communication, and change management.
Responsibilities
Execute and support the design of payroll governance, process and system strategy with the alignment to standardizing, streamlining and automating processes and standards to drive business efficiencies
Capture, document and migrate local knowledge, policies and processes into HR Shared Services organization
Collaborate with system vendors, local country teams, and payroll shared service operation to implement payroll solution, which will align with global design while meeting localized business requirements and operational needs
Be foremost expert on the payroll system's functionality to be able to address any business requests for enhancements or changes to meet a continual changing environment
Collaborate with IT to translate business requirements into technical solutions/plans and prioritize future enhancements
Partner across the organization on deployment, and maintenance of the selected payroll solutions throughout the company's global footprint
Prepare and execute design sessions to optimize the process and system configuration to streamline the end-user experience
Gather, propose and support new requests and/or system enhancements to drive continuous improvement
Design, maintain and report on SLAs and performance KPI dashboard
Develop and Maintain site sharing training, job aids, system updates, policies, etc.
Communicate updates, systems and business changes to stakeholders as needed
Represent Payroll in Shared Services initiatives
Support Operational teams in validation of impact of policy changes on operational procedures
Collaborate with teams on developing, implementing and reviewing surveys and audit controls
Other tasks as assigned by the manager
Requirements
Bachelor's degree or equivalent business experience preferred
6+ years' experience with payroll processes and/or transformation
Experience with executing system implementations and projects
Possesses strong analytical skills to critically evaluate information
Must be a team player but also able to work independently.
Ability to build and maintain strong relationships across functions to drive teams towards success-based results
Must be focused, goal driven, accountable, and exhibit significant attention to detail
Payroll knowledge in multiple countries
Project management or transformation expertise
Microsoft tools
Multiple payroll vendor systems
HCM systems, preferably Workday
Preferably ticketing systems, such as ServiceNow
Fluent English
Preferred additional European language
Flexibility in working hours to cover global timezones
Willingness to travel for on-site workshops
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