Are you a data whiz with a passion for precision? Do you thrive in a fast-paced environment where no two days are ever the same? Are you ready to be the mastermind behind our order fulfillment process? Then this is your opportunity! Join our team in Porto and become part of a great place to work! We're on the hunt for an exceptional Order Management rockstar to join our team! As the linchpin of our operations, you'll be responsible for ensuring seamless order processing, maintaining accurate inventory levels, and delivering exceptional customer experiences. If you're a detail-oriented, data-driven, and customer-focused (internal) individual looking for a new challenge, we want to hear from you! Apply now to become our next Order Management superstar!
In your new role you will:
Provide administrative support to the customer-facing supply chain function;Ensure timely processing of orders and forecasts in SAP;Initiate all shipments, standard and non-standard on-time;Resolve issues and manage workflows concerning electronic messages from customers;Highlight any issues in order confirmations to the responsible Customer Logistic Manager in order to ensure customer satisfaction;Maintain customer product data such as material determination, substitutes, and exclusion list;Handle consignment concepts by monitoring MRP runs, and reconciling consignment stock;Manage forecast-based concepts and maintain system tables and master data in SAP;Support RMA and Return (including FAR);Cooperate with Key Users on process & tools anomalies;Actively drive and support process standardization, first-level process automation and end-to-end process optimization;Support Internal Control testing and audit;Support the team in achievement of our corporate KPIs;Collaborate closely with the Competence Centre team members in our CRM System ensuring all important SLA's are met;Perform team tasks as agreed to support the business situation. You are best equipped for this task if you have:
A degree in a business management, computer science, business study or related supply chain field;At least 2 years of Supply Chain/Operation proven success & experience in Supply Chain Management environment. Strong IT skills are a significant advantage;Fluency in English and another European Language as a bonus;Experience using MS Office suite with focus on Excel functions including, vlookups, pivot tables and macros;Knowledge of SAP ERP applications and CRM system an advantage;Knowledge of Python scripts as an advantage, and/or experience with Excel VBA (Visual Basic for Applications) as an added advantage;Advanced (end-to-end) technical knowledge to be able to execute advanced tasks and support process improvements, enhancement, standardization and automation;Coordination and scheduling of team tasks and mentorship skills to buddy for new hires; Support in handover and implementation of new tasks to CC;Ability to identify and understand problems within own working area and contribute to solution (process improvements, enhancement, standardization and automation); proactively creating innovative ideas for further improvement and enhancement of processes and tools;Excellent communication skills, both written and verbal;Excellent organizational and time management skills;Ability to work effectively in a team environment and to work with employees at all levels;Ability to multitask & work under pressure;Has a Zero Defect and Customer Service (internal) mindset;Works proactively with a sense of urgency and attention to detail at all times. Please send us your CV in English. Contact:
Carolina Moreira, LinkedIn
#WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in? Welcome at Infineon Technologies Business Solutions in Porto! - Infineon Technologies Business Solutions is a vibrant global hub, driven by diverse talents and an operational culture of excellence, in a privileged geographic location. The team of more than 25 nationalities works together in a dynamic, diverse and inclusive environment. We lead innovation and digital transformation, shaping the future of Infineon Technologies. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.
At our site you will find a range of diverse teams that have built a reputation for delivering high-quality services for all Infineon in Finance, Procurement, Human Resources, IT, Audit, Legal, Compliance, Business Continuity and Sustainability, Cyber Security, Communication, Corporate Supply Chain Logistics and Sales & Marketing. Porto is a powerhouse of ideas and solutions, a key player in the global company's puzzle, delivering specialized services and innovative solutions.
Together, Infineon Technologies Business Solutions will continue to shape the future, driving innovation and excellence for years to come.
We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
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