.Senior Observability Engineer | Truphone Careers COMPANY Our story Offices Partner Security Careers Contact Senior Observability Engineer Networks & Engineering Location: Lisbon, Lisbon, Portugal Posted date: 11/21/2023 Type: Full-time 1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT. (1Global) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all. But that's not all. We've recently unveiled a game-changer: (BetterRoaming). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming. We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights! The Role You will be part of a multidisciplinary team accountable for providing insight into the internal happenings of our network and how business objectives and user experience are impacted by internal network states. You will develop and maintain the systems that collect the data, the tools that enhance and perform transformations and the appropriate monitoring, alerting and reporting instruments. We run a multi-site platform, following strict security requirements, provide the service to customers around the world and manage millions of subscriber profiles. We embrace a highly collaborative and diverse environment, value teamwork, autonomy and hold accountability for our deliverables and customer success. Requirements What you will do: Maintain, support and enhance network monitoring systems to enable both visibility of QoS and QoX. Deployment and maintenance of near real-time network protocol analyzers. Create incident management analysis capabilities based on alerting, KPI monitoring, log and network tracing. Defining and optimizing data models for analytics platforms through the creation of data aggregation, correlation and enrichment ETL flows. Managing and deploying services running in Kubernetes. Domain knowledge in OSS/Observability Platforms and Applications with hands-on experience in supporting and managing Customer OSS Applications and Tools. Ensure interworking of OSS/Observability applications, including integration in third-party alerting and analytics tools. Analyse, specify and validate new solutions, functionalities, technologies, equipment and tools. Assist the roadmap management with quality estimates promoting effective management of expectations
