Senior Network Consultant
Lisboa
Lisboa, Portugal Job Description:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are driven and focused, with a highly collaborative team ethic and commitment to personal development.
Summary:
The Global Corporate Office Network Service team manages the internal corporate office networks for more than 200 locations at SAP. The team is responsible for the end delivery of the data network services in SAP's Internal Corporate Network. SAP is looking to further strengthen our Office Network support team within our Lisbon location. We are looking for an experienced network engineer with solid knowledge across a variety of network technologies with a focus on global remote access (GRA) using a combination of premises hardware and a cloud-based solution.
Your primary tasks include the design, deployment, operation, reporting and continuous improvement of these remote access solutions using managed service providers. Close cooperation with other Regional Core Network Services team colleagues will be required to ensure that the network infrastructure is delivered in accordance with business requirements and global standards.
The Role:
Operation and development of the GRA platform on a day-to-day basis using various managed services for execution. The position requires strong analytical skills in combination with a genuine service-oriented approach including the ability to anticipate changes and present recommendations to Management. Flexible and innovative thinking with the ability to identify dependencies among complex enterprise network services and defining appropriate actions.
What you`ll do:
• Coordinate the operation, installation, configuration, deployment, and maintenance of remote access equipment using 3rd party implementation staff. This is NOT a single person operation.
• Ensure compliance of network infrastructure to global standards.
• Ensure that service and operations level agreements are met. Responsible for third/fourth line incident support. Work closely with our L1-L3 Managed Service Providers and ensure the service meets business requirements. Develop and report useful metrics to judge platform and provider performance.
• Provide subject matter expertise in the design and operations of network services with a focus on a cloud-based Palo Alto networks solution (Global Protect) and an on-premises implementation (F5).
• Interact with other peer technology teams as needed. Work with global teams to investigate and evaluate new network technologies. Design and deploy solutions with a global mindset.
• Experience in other enterprise level operations (LAN, WLAN, DNS, Security, etc) a plus.
• Deploy and maintain executive, developer and other special networks, requiring delicate handling.
What you bring:
Degree in Computer Science, Computer Engineering, Communications Engineering, or equivalent working knowledge.
Technical:
• Operation of an enterprise grade VPN solution tailored for end users.
• VPN design, routing and Switching or proven equivalent knowledge.
• Knowledge of design and operations of Layer 2/Layer 3 routing and switching, preferably Cisco Networks.
• Working knowledge of firewall routing configurations desired. Direct knowledge of Palo Alto a plus, with experience in Prisma cloud product a huge plus.
• Familiar to strong knowledge of firewall policy concepts not required, but a plus.
• Analytical thinking and problem solving, with autonomous and proactive working behavior.
Interpersonal:
• Self-motivated and able to work independently in a fast-paced and multicultural organization.
• Excellent verbal and written communication skills with a strong command of the English language.
• Excellent collaboration and teamwork abilities.
• Flexible attitude towards working hours to work as part of the global team. Occasional shifted hours to accommodate time zone issues is to be expected.
• Ability to respond to issues and projects when needed, even after normal working hours.
• Ability to communicate directly with end users and customers at various levels of technical abilities with professionalism.
Preferred skills:
• Project Coordination Skills
• Real world IPv6 routing and switching
• Experience in other enterprise level operations (LAN, WLAN, DNS, Security, etc) a plus.
Work experience:
• 6+ years of experience as a Network Engineer in a global networking environment.
We win with inclusion:
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 395773| Work Area: Information Technology| Expected Travel: 0 - 10%| Career Status: Professional| Employment Type: Regular Full Time| Additional Locations:#LI-Hybrid.
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