ABOUT THE ROLE Lead, mentor, and develop the KAM team, ensuring they meet performance targets and supporting their professional growth.Set and monitor team KPIs, fostering collaboration with cross-functional teams to drive success in account management.Oversee onboarding, training, and communication between the KAM team and senior management to ensure strategic alignment.Build market position by locating, developing, defining, and closing business relationships.Conceptualize, develop, and execute detailed strategic Business Development campaigns.Lead the KAM team in acquiring sellers, groups, communities, or LGUs that can bring many users to join and use Enstack for their business.Responsible for managing relationships with sellers, groups, or LGUs after the acquisition, including supporting these sellers' onboarding, training, and incubation process.Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.Assist in troubleshooting seller's issues and concerns and liaise with internal departments - Operations, Payments, and Marketing.Analyze markets and look at key trends to identify new growth markets.Develop other cross-functional strategies to grow brands' businesses and ensure smooth operations.Develop Key Account Management Plans for new and existing sellers. Utilize existing tools to develop strategic plans.Collaborate with other teams in facilitating campaigns for newly launched products. KEY QUALIFICATIONS Bachelor's degree in Business Administration, Marketing, or any related field.Has at least 10 years of relevant experience, at least 3 years of which in a people management role; experience in a startup and ecommerce is a plus.Passionate about business digitization, website design & development.Must have excellent English communication skills, both spoken and written.Good working knowledge of MS Office (especially MS Excel and PPT) and G-Suite.Experience in B2B marketing for a tech startup is preferred.
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