Senior Data Analyst

ABOUT USHostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.
It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning. We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel. The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices. Hostelworld is listed on the London Stock Exchange and Dublin Euronext. You can read more about our story here.


LOCATIONThis role is based in Portugal. We have an office hub in Porto available for those who prefer a hybrid model where you can spend time with colleagues in-person. You will need to be able to commute to our office hub as required from time to time.
WHO YOU'LL WORK WITHWe have a matrixed structure here at Hostelworld; with Growth teams comprising of people across Technology, Product, Marketing and Analytics & Insights (A&I) – all working towards one common goal with aligned objectives.
This role sits in the A&I function but is aligned to the Supply Growth team which drives the Objectives & Key Results, day-to-day activity, and stakeholder relationships. The Supply Growth team nurtures the relationship Hostelworld has with our partner properties by working with them to maximise their performance on the platform and with our customers. The key focus areas are market competitiveness, inventory assortment and pricing, promotions & merchandising, property sort order & conversion and other commercial incentives.
The Supply A&I team is responsible for:
commercial analytics to drive internal business metrics and revenue generation;target setting & incentives;commercial business cases and investment decisions; andprocess improvement stemming from data insights and business needs.The core toolset comprises Tableau for BI reporting and Snowflake & DBT for data storage & transformation.
We are looking for someone with both a BI and commercial background who can improve our reporting stack and our thought leadership / commercial positioning with our properties.

WHAT YOU'LL DOCompletion of accurate and high-quality commercial analysis and presentation to stakeholders at all levels of the business;Owning a subset of the Supply reporting landscape through defining requirements, working with Data Engineering and the wider business to source the required information, modelling it in Snowflake, creating the reporting in Tableau and completing the required documentation and testing;Working with key Supply stakeholders to understand & measure the online booking platform and wider travel market in order to identify insights & opportunities to improve Hostelworld's position & offerings;Developing and driving process and system improvements within the wider Supply team to improve the quality of the reporting and insights delivered by the A&I team;Leading certain projects through the full lifecycle of initiation to closure; andContributing to wider A&I functional improvement initiatives.
WHAT WE'RE LOOKING FOR4+ years' experience in an analytical role, preferably in a digital/e-commerce business or consulting;Familiarity with technology, travel or two-sided market organisations;Excellent analytical and problem-solving skills;Strong SQL experience;Ability to create ad-hoc analysis in Excel;PowerPoint based presentation skills;DBT experience desirable but not required;Familiarity with Tableau or other similar BI reporting tools;Commercial awareness and drive to use data to deliver tangible business outcomes;Task management and delivery experience;Clear understanding of and ability to model impact of changes to current processes / reporting;Demonstrated ability to translate a question into a visualisation which provides insight, answers the question, and can be reused / adapted;Ability to work under own initiative or as part of a team; andFluent English is essential (both spoken and written).
WHAT WE OFFERCompetitive salary & benefitsEnhanced annual leave plus 3 Wellbeing Days per yearPaid family leave (maternity, paternity, surrogacy & adoption)Agile working (plus a Working from Abroad Policy!)Support for your ongoing growth & developmentInclusive people policies (sickness, menopause, compassionate and fertility leave)A chance to give back to your local community with 5 paid volunteering days
OUR BEHAVIOURS Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution.Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we're never afraid to pivot.Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.
We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences. We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role. If you don't meet them all, please consider applying if you think you can still perform the role as described.

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