col-wideJob Description:
What's in it for you
Technical analysis and development of CRM solutions.
What you'll do
Conception, design, and development CRM systems improvements
Managing data analysis and integration of different systems
Analysis of technical requirements and processes
Ensuring high quality and optimum performance of data integration systems
Managing and Maintaining proper documentation of different CRM systems developments
Who you are
Degree in telecommunications, computer science or similar
5+ years' work experience in Siebel CRM
Siebel Implementation/Support and upgrade experience
Experience in requirement analysis, design, development/customization and implementation of complex technology solutions in Siebel CRM
Experience in implementation of business transformation and system replacement projects for large scale industry requirements
Experience of handoff points and interfaces from Siebel CRM to outbound systems
Experience in Siebel projects full life cycle implementation
Knowledge of Siebel Data Model, Architecture and Administration
Experience in Siebel Configuration, Siebel Scripting, Siebel Workflow, Siebel EAI, SOA/Web Services/REST/MQSeries
Experience in Transport protocols like HTTP and JMS
Experience in concepts like Integration Objects, Data Map, VBC, EBC, ASI, Web Services
Experience in Siebel versions ranging from traditional, Open UI, Siebel IP , IP
Knowledge in Open UI Specific Classes involving following: PM; PR; Manifest Files; Mapping Files
Knowledge of Siebel CSS file modifications and SWT file changes
Knowledge of Oracle database. Experience in programming languages such as PL/SQL
Working experience with Agile, Scrum, DevOps and strong understanding/interpretation of User Stories, Sprint meetings, alignments
Follows the software development life cycle process. Suggests and implements techniques for software or development process improvements
Customer Focus - Constantly explores to conceptualize and understand customer needs and proactively delivers the best solution
Should be good in client interaction, risk analysis, problem-solving, presentation and troubleshooting skills
Portuguese/English language proficiency
Who we are
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
