Senior Communications Surveillance Officer

Natixis is part of the Global Financial Services business unit, the global arm of Groupe BPCE, specialized in Asset & Wealth Management and Corporate & Investment Banking and counts nearly 16,000 employees across 38 countries.
The Groupe BPCE, the second-largest banking group in France through its two retail banking networks, Banque Populaire and Caisse d'Epargne.
Natixis in Portugal mission is to transform traditional banking services by developing innovative solutions for the bank's business, operations and work culture, being a key driver of the company's culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.
Job Description Conduct daily surveillance of electronic and voice communications to ensure compliance with appropriate rules, regulations, and firm policies Perform research and investigations to identify the reason for potential violations Document research results and escalate violations and/or suspicious activity according to firm policy and regulatory requirements Work with members of the firm's Business Lines, Advisory and other departments, to identify, analyze, investigate, and resolve issues Work on ad-hoc Surveillance Projects as needed Provide training and mentorship to junior staff, assisting them in their daily tasks. Qualifications We are looking for someone with strong analytical skills, who can identify key facts from a large amount of information. You should understand the importance of compliance/risk management frameworks and testing programs, even if you do not have experience working directly in that area. You ideally have:
Fluency  in  English , (at least level C1 - written and spoken); French level (+B1) is a  plus ; Work or education experience in regulatory, audit, compliance, risk, surveillance, or equivalent Knowledge/experience with financial markets and an array of financial products (including stocks, bonds, equity/credit derivatives) Minimum of a Bachelor degree (prefer in Finance, Business or Accounting) or equivalent work experience Ability to multi-task effectively and handle change well Advanced MS Excel (pivot tables, experience with large data sets, proficient in data manipulation and presentation) Advanced PowerBI We will only consider English CV's.