Senior Salesforce Business AnalystLocations: Portugal Offsite (ZPT99), Lisbon, Portugal
Time Type: Full time
Posted on: Posted 6 Days Ago
Job Requisition ID: R48361
Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem, connecting public safety agencies and enterprises.
Department OverviewOur business is ever evolving as a result of new acquisitions and digital transformation efforts. To support our growing business and our Sales staff, we are looking for an innovative, self-starting Senior Business Analyst. The analyst will have a deep understanding of the go-to-market strategy, implement scalable out of the box solutions, and bring critical thinking and problem-solving skills into the team.
Job DescriptionThe analyst will have an entrepreneurial/start-up mindset and hands-on experience with Salesforce configuration, including workflows, approval processes, validation rules, and formula fields.
Key Roles & Responsibilities: Collaborate with business stakeholders to understand their needs and translate them into requirements for the IT team.Facilitate problem solving on a day-to-day basis as required, working closely with the development team on implementation challenges.Provide system administration support of the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.Analyze business processes and identify opportunities for improvement.Configure and customize Salesforce to meet business requirements.Create and maintain documentation on configuration and processes.Train end-users on functionality and best practices.Serve as a subject matter expert on Salesforce Sales Cloud and stay up-to-date on new features and functionalities.Understand the industry trends to ensure the digitization of work is staying current in the market.Articulate and champion user experiences and journeys to ensure we have the current state and future state well defined.Basic Requirements5+ years delivering product features within the Salesforce Sales Cloud.3+ years supporting or developing features on Salesforce Revenue Cloud or Salesforce CPQ.Salesforce certified Admin.Strong understanding of Salesforce architecture, data model, and security.Experience working in a B2B industry is a plus.Excellent written and visual communication skills, with the ability to drive interactions with stakeholders and clearly document requirements and process assets using text, diagrams, and videos.Critical thinking skills: using logic and reasoning to evaluate alternative solutions, summarize conclusions and approaches to mitigate risk.Near-native English writing and speaking skills.Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
CompanyMotorola Solutions Portugal, Lda
EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
About UsAt Motorola Solutions, we believe our people are our greatest strength. More than 20,000 strong, we're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
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