.Hi, I'm Genevieve Moodley, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.The Business Analyst will workshop & manage customer requirements. Define functional specifications as well as supporting build & test and directly configuring the CSG CPQ and Order Management system.We are looking for a Senior Business Analyst who will: Dive deep into the world of telecommunications. You will develop a detailed knowledge on markets, products, sales, delivery and operations. Solve real-world business problems, considering technical, financial, and operational constraints. Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager. Take end to end solution blueprints and configure solution workflows and catalogues that implement the design. You will need to consider exception and failure scenarios to create a robust solution. Contribute to our methodology to help us do things faster and better. Be able to manage client expectations through workshop and feedback sessions. Work as part of a team and independently when required. Be a mentor and lead a team of budding solution designers. Is this opportunity right for you? We are looking for candidates who: Hands-on experience in coding. For instance, when to use global and local variables, and the concept of object-oriented programming. 5-7 years as a business analyst along with telecom billing or product catalog or pricing domain. Experience working as a vendor. Hands-on experience with configuration driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.) English Proficiency in a business environment. Our Guiding Principles Impact Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.Integrity Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are.Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.CSGer Perks & Benefits Work from Home, in-office, or hybrid. Employee Belonging Groups. Healthcare: Dental, Medical, and Vision. Paid Vacation, Volunteer, and Holiday Time Off. And so much more! If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes