Senior Application Support

Please do NOT apply if you are not based in Lisbon, we cannot provide Visa.
Requirements:

Support the business in their IT needs and understand the business workflows and scenarios.
Maintain proper coverage in their designated shift.
Voluntarily pick up work and tasks as received over email, tickets, or in person.
Provide business, team members, and other project/task partnering teams updates on the issue/task/project.
Document and train other team members.
Shadow other team members and seek to learn to improve day-to-day coverage of the platforms.
Share knowledge within the team and document issues/incidents for better follow-up.
Improve day-to-day tasks by writing scripts and automating procedure-oriented tasks.
Contribute towards better post-release checkouts.
Understand the underlying issue and the associated patch fix/release and identify systemic issues.
Availability to work during holidays/weekends as per pre-defined needs and on a rotational basis with the rest of the team.
Technical skills:
Basic knowledge and capabilities in scripting languages, network, Windows, and Linux environments (2 - Practice).
Good level of SQL (Sybase, Oracle, or Microsoft) – minimum 2 years of experience (2 - Practice).
Business knowledge: Candidate should be looking to build upon a solid knowledge base in Investment Banking and trade workflow from creation to accounting (1 - Notions).
ITIL understanding is also a plus (2 - Practice).
Knowledge of Unix (2 - Practice).

Soft skills:

Good level of English.
Good relational qualities – Good communication.
Accuracy, reactivity & proactivity, autonomy, and curiosity.
Interest to learn the business.
Team spirit.
Client focus.

Tipo de oferta: Período Integral
Benefícios:

Cartão/Ticket refeição.
Seguro saúde.
Subsídio de transporte.

Horário de trabalho:

De segunda à sexta-feira.
Período diário.
Turno de 8 horas.

Remuneração suplementar:

Décimo terceiro salário.
Subsídio de Natal.

Requisito de idioma flexível:

Português Não Necessário.

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