Scientist, Technical Service Architectural The Technical Scientist supports global business growth of Architectural Coatings through managing and implementing technical service activities including new business opportunity (NBO) of global sales teams.This role is primarily responsible for screening customer formulations to promote Elementis products to replace competitive products as well as support the commercial team to generate data for new product launches and customer training. Supports product qualifications, generating data to validate customer complaints, and screen raw materials as needed.Job Description Position in OrganizationReports to : Manager, Global Architectural Coatings R&DDepartment: R&DLocation: Porto, PortugalResponsibilitiesYou will be working with the lab manager and sales team to design, develop, test, and introduce new and innovative coating solutions.You will support the commercial team by actively generating data to update product portfolio and new business opportunities NBOs through focusing on technical service activities of global key account management (GKAM) and key customers.You will be responsible for working with the commercial team to implement training for sales/technical sales, key customers and distributors.You will be responsible for working with R&D, manufacturing and procurement to provide evaluation support for pilot scale up, process improvement, non-qualified products, customer complaints and new raw materials.You will be responsible for coaching and guiding team members to achieve department's goal.You will be responsible for managing projects using Project Management tools (Stage Gate process, timelines, financials, etc.) to plan, track, and communicate activities.Decision makingYou would have the authority to make decision related to experimental methodologies and formulation approaches.You would also recommend training content, testing approaches and methodologies. Higher level approval required for non-budgetary resourcing and expenditures.What will it take Building collaborative relationships: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Drive product development and opportunities for future business through insight and understanding of customer needs.Cultivates innovation: By promoting an innovative mindset, foster a culture of creativity and exploration within the team, encouraging them to think outside the box and generate novel ideas, and drive continuous improvement in products, processes and technologies.Plan and align: Planning and aligning to execute is essential for managing multiple projects effectively. It enables you to allocate resources, ensure research activities are synchronized with project timelines, execute projects with precision, maximize productivity and achieve desired outcomes.Communicates effectively: Utilizing different modes of communication to understand and translate customer needs into future products and applications. Harnessing the collective expertise of the team, customers, and external research partners to develop innovative solutions.Technical Knowledge and SkillsAdvanced understanding of product development processes and methodologiesfor the architectural coatings segmentExcellent scientific, analytical and reasoning skillsEager for knowledge and problem solving, "go-getter"Works well in team environmentPosition RequirementsEducation: Bachelor's in chemistry or other sciences. Higher degree preferred not required. : 5+ years of practical experience of architectural coating formulation, testing and customer collaboration/customer service.IT Skills : Microsoft word, Microsoft PowerPoint, Microsoft Excel, Teams Language Skills : Verbal and written fluency in English.Working arrangements: Onsite 5 days a week.#J-18808-Ljbffr
