Dellent is a consulting company focused in System Information and Telecommunications. Our goal is to help our candidates and consultants to take a step forward in their careers through projects that meet their needs and expectations. Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!
We are looking for a SAP-APO Business Analyst to work in this project in Lisbon or Porto. Key Responsibilities: - Providing support and resolving incidents;
- Executing complex or non-industrialized Request Services;
- Drafting procedures for incidents and Services Requests;
- Facilitating transfer sessions;
- Playing a role in reducing backlog and enhancing service quality through Continuous Service Improvement initiatives;
- Monitoring and resolving problems;
- Engaging in enhancement activities, which involve analyzing needs, designing solutions, providing cost estimates and implementing developments;
- Exploring potential opportunities to learn about other solutions such as DDMRP (B2WISE);
- Fluent in English.
What you can expect from us: - Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Exclusive discounts and offers from our partners;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
Apply
If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here . You can also explore our content about the job market here .
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