We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description Understand the ins and outs of Salesforce Marketing Cloud and create the right solution to solve the client's unique challenge. Contribute new products, workflows, and ideas to influence the industry. Identify risks that threaten project success and recommend workarounds. Get creative designing, prototyping and building Salesforce systems including cross cloud solutions that cover Marketing Cloud, Salesforce Core Cloud and Data Cloud. Keep Salesforce running smoothly by testing and adjusting as needed, then documenting fixes.
Key Responsibilities:
Work with the solution architect to translate business requirements/user stories into a practical, scalable solution that leverages the functionality and best practices of the chosen marketing automation system.
Facilitate client meetings to share marketing automation framework, best practices, and case studies.
Work with clients to shape marketing automation system design and strategy. Ensure clear and effective communication during the project.
Work effectively as an individual and with team members to ensure customer satisfaction.
Perform marketing automation system administration, configuration, data migration, and integration duties as directed. Keep up-to-date on the latest industry trends and research to share with clients, drive practice development, training, and thought leadership, and develop best practices.
Qualifications Bachelor's/Master's Degree in computer science or management.
Minimum of 3 to 5 years of experience working with Salesforce Marketing Cloud, Data Cloud and related products.
Excellent verbal, written and presentation skills. Ability to handle client interactions at the senior level to lead project discussions.
Ability to guide clients in building an effective marketing feature roadmap and support its implementation.
Strong relationship management and interpersonal skills.
Experience in Consulting/Professional Services.
Worked in Onshore-Offshore model. Understand key CRM business architecture. At least 3-4 projects end to end implementation experience with force.com, preferably in a consulting environment.
Proficiency in other marketing tools like Eloqua, Marketo.
Experience in Pardot, Social Studio, Force.com and Radian 6. Excellent in HTML Email and Landing Page designing.
Understanding of Salesforce programming (Apex and Visualforce).
Experience in AMP Script for Advance Personalization.
Experience in lightning development, able to build components and Apps.
Good knowledge of Salesforce configuration and customization.
Understanding of Best Practices and SFDC Coding Standards.
Additional Information Good to have skills/certifications: Salesforce Marketing Cloud Email Specialist, Salesforce administration certificate.
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