Every day is different, but you'll mostly be:
Actively prospecting and soliciting new and existing accounts to meet/exceed revenue goals through telephone solicitation, conducting outside sales calls, online bidding/contracting, site inspections, client entertainment, contracting, RFP responses, and written communication. Target key relationships with customers directly and through other sources including travel industry, CVB, etc. Meet solicitation and maintenance call requirements.
Working with Event and Revenue Management to assure maximum utilization of facility. Preparing weekly sales reports and other departmental reports as designated as well as other correspondence. This includes correspondence to customers and internal departments, internal booking reports, sales activity recaps, pre/post trip reports, and contributes to hotel's marketing and sales plans and revenue forecasts.
Participating in daily business review meetings, weekly sales meetings, function-specific training, mystery shopping, and other sales-related meetings as required.
Professionally representing the hotel in industry-related professional organizations, trade shows, community events, networking events, and sales trips.
Developing and maintaining knowledge of market trends, competition, and customers.
Promoting positive relations with guests, customers, and employees. Handling complaints by following instant pacification procedures ensuring satisfaction.
Assisting with and completing special projects and assignments as designated by the Director of Sales and Marketing.
Qualifications and Expectations:
Some college plus 5 years of sales or marketing-related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English; other languages preferred.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture, and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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